Home | Site Map | Contact Us

NYRx, the Medicaid Pharmacy Program

Home

Electronic PA Requests

Beginning Summer 2025, NYRx, the Medicaid Pharmacy Program, will accept electronic PA requests via CoverMyMeds®. For more information, reach out to NYRxEO@primetherapeutics.com.

Current Pharmacy Programs and Updates

For assistance with billing, please refer to guidance document at eMedNY
For provider inquiries pertaining to eligibility, Point of Service (POS), DVS, or Pharmacy claims:
eMedNY Call Center 1-800-343-9000
7:00 a.m. - 10:00 p.m., Eastern Time, Monday through Friday (excluding holidays)
8:30 a.m. - 5:30 p.m., Eastern Time, Holidays and Weekends

Recent Pharmacy News

Prior Authorization Resources

To obtain a prior authorization call (877) 309-9493 or fax the appropriate Prior Authorization form to (800) 268-2990. The clinical call center is available 24 hours a day, 7 days per week.

PAXpress is a web-based application available for initiating prior authorization requests.

Sign up to receive e-mail notifications on changes to NYRx, the Medicaid Pharmacy Program.

Get Adobe Reader

You will need Adobe® Reader to view any printable PDF document(s).
Click the button to the left to download a free copy of Adobe® Reader.